Just as workplaces have turned to DingTalk to facilitate remote working, it’s also become a widely used app for online classes. It came when students started review-bombing DingTalk in app stores following rumors that it would get removed if its rating fell below one star. Some of the most high-profile criticism didn’t come from workers, though. But many of those users haven’t been pleased with the DingTalk experience. By March, the platform had 155 million daily active users on workdays. DingTalk quickly became part of daily life for many white-collar workers, who often found themselves hunched over their kitchen tables trying to avoid distractions from family, flatmates, and pets.įrameborder="0" allow="accelerometer autoplay encrypted-media gyroscope picture-in-picture" allowfullscreen> Usage only started to surge this year because of the COVID-19 pandemic, when millions of people across China started working from home during the country’s months-long shutdown. In 2019, less than 1% of China’s population telecommuted for work, according to analytics firm Qianzhan. But until this year, most people didn’t have much of a need for remote work tools. Made by e-commerce giant Alibaba, DingTalk describes itself as a tool for enhancing remote work efficiency, and it’s been around since 2014. But is DingTalk a product of China’s relentless work culture, or is it an enabler?
It’s used the same way in the country as Slack is in the West.īut just as Slack has been criticized for allowing work to invade all hours of your day, DingTalk’s position in China has made it something of a lightning rod for frustration over how these tools have been used both for work and education. But this is actually one of many negative comments left on a local forum describing one of China’s most widely used work communication platforms. It turns employees into instruments, it’s a tool of enslavement.”īased on these harsh words alone, you might think DingTalk is a medieval torture device deployed by corporations to punish employees for missing deadlines. “From its first day, DingTalk has been an iron thorn whip.
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